CONTACT SUPPORT

For Support contact us by email at: sales@empiretoyshop.com
We can also be reached via Instagram at: https://www.instagram.com/empiretoyshop/

SHIPPING POLICY
Most in stock orders ship within 24-48 hours via USPS or UPS. Shipping rates start at $5.99. During big sales or big drops, some orders may take up to 7 days to fullfill.

RETURN POLICY
7-Day Return Policy. Unopened, new items may be returned within 7 days for a refund, minus return shipping costs, and a 10% restocking/processing fee.

Opened items may not be returned.

PRE-ORDERS
All Pre-Orders require a small non-refundable deposit. Once the balance is due on your pre-order, you will receive an email with a link to pay the balance on your order. We do not auto-charge preorders, so it is important that you check your email once the item is released so that you can pay your balance.